FREQUENTLY ASKED QUESTIONS
What is the maximum load capacity of the E-GO2?
Up to 100kg/220lbs. Our boards are designed for everyday people. If you are over the maximum weight, please ride with caution as you may stress the motor beyond its safe working load. Multiple people should never ride E-GO2's at the same time.
How long does it take to charge the Yuneec E-GO2 battery?
If the battery is completely flat then our tests at normal room temperature have shown a recharge time of just over 5 hours. Just like you rarely run your petrol tank to empty, you will probably not discharge the battery full either and thus find a recharge time of closer to 3 hours is more the normal. In our specifications, we say 3-5 hours recharge time.
What is the life span of E-GO2 battery?
Use of your E-GO2 battery accrues in the form of charge cycles. A charge cycle means using all of the battery's power, but that doesn't necessarily mean a single charge. For instance, you could use E-GO2 for an hour or more one day, using half its charge, and then recharge it fully. If you did the same thing the next day, it would count as one charge cycle, not two, so it may take several days to complete a cycle. Batteries have a limited amount of charge cycles before they are considered to be consumed. Once consumed, a replacement battery is recommended. You can use your battery after it reaches its maximum cycle count, but you may notice a reduction in your battery life. Knowing how many charge cycles are on your battery and how many are left can help you determine when a battery replacement is required. For optimal performance, replace your battery when you reach the maximum cycle count. Yuneec E-GO2 batteries have been tested beyond 1000 charge cycles and still work fine with a slight reduction in range. As a very rough guideline, after 500 charge cycles you may see a reduction in range. This will probably be after several years.
Can I bump up curbs and ride over ramps?
Yuneec E-GO2's should not bump up curbs, damage to trucks and the E-GO2 may occur. E-GO2s are not designed for taking off ramps and partaking in jumps or air tricks.
How do I accelerate?
By gently pushing the wireless remote controller slider away from you, a steady flow of power will flow to the drive wheel accelerating you forward.
How do I brake?
By gently moving the slider towards you to the neutral position, this will decrease the power flow to the drive wheel. By moving the slider towards you beyond the neutral position, this will apply the electrical brake to the motor. We recommend that you apply the brake before stepping onto Yuneec E-GO2. Use the brake just the same as you would use a brake in a car, gently.
Can Yuneec E-GO2 roll on its own, like a regular longboard?
Yes, you can use it without power, the motor does provide a little drag but it's hardly noticeable.
What is the length and width of Yuneec E-GO2?
36' L x 9.5' W / 91cm L x 24cm W
How should I clean Yuneec E-GO2?
Cleaning Yuneec E-GO2 is one of your key maintenance points. Do not soak the board, or spray with a hose, simple get a wet cloth and rub off any dirt with the cloth - maybe use a soft scrubbing brush on stubborn marks. With a damp cloth clean the underside of the board, the trucks, battery, wheel sidewalls etc.
How should I store Yuneec E-GO2?
After you have cleaned your board, if you are going to store it for extended periods, give the battery an overnight charge every 3-4 months. If you are going to store it for a few weeks before use, keep the battery on charge if possible, the automated cut-off will turn the light on the charger to green indicating that the battery is drawing minimal current to maintain optimal status of the battery.
How do I know which direction is the front of the Yuneec E-GO2?
The propulsion unit is at the rear of the E-GO2 and the rear is slightly narrower than the front. This is so when you rock the board either side, it does not foul the propulsion unit. You can also stand with your feet side-by-side at the front of E-GO facing the direction of travel. As an easy memory jogger, the E-GO2 logo on top of deck is at the front.
Can I charge the Wireless Controller from Yuneec E-GO2 battery?
Yes you can. Simply plug the USB charging cable into the USB outlet on the Yuneec E-GO2 battery or to any standard USB outlet. The Wireless Remote will illuminate a red LED whilst charging which will turn off once fully charged.
How do I switch the Wireless Controller and Yuneec E-GO2 on and off?
Depress the clear plastic end of the Wireless Controller once and a blue LED will flash multiple times. Depress the red on/off switch on the underside of Yuneec E-GO2 deck and this will start a Power On Confidence test and play 2 musical notes. Once the POC test is complete, an additional note will play and the Wireless Controller will be in sync with Yuneec E-GO2 and the LED will then flash multiple times and blue 4 times. To power off, toggle the Yuneec E-GO2 deck switch off and depress the Wireless Controller so there are no flashing LED's.
Are the Wireless Controllers paired with Yuneec E-GO2?
Yes, the Wireless Remote Controllers are a multi-band device and can be paired to any E-GO. The Yuneec E-GO2 is factory set and paired to the Wireless Controller already. So you can ride with a friend and there will be no interference. If your Wireless Controller ever needs to be replaced then we provide information how to simply pair to your Yuneec E-GO2.
How do I sync with the E-GO2 iOS app?
Use the pin tool to move the Bluetooth switch away from the motor. Switch on the board, open the E-GO2 Cruiser App and click on the E-GO2 Cruiser App start screen. Select the board below the scan screen and the App will automatically go to the control screen.
How will I know when Yuneec E-GO2 battery is fully charged?
The Yuneec E-GO2 charger has an LED which will be red during charging and changes to green once fully charged.
Is riding a Yuneec E-GO2 dangerous?
Riding any electric skateboard can be dangerous if proper caution is not used at all times. Appropriate safety gear such as helmet, knee and elbow pads are recommended.
Is Yuneec E-GO2 Waterproof?
Yuneec E-GO2 is weather-proof. You can ride through some surface water but never deliberately ride your board through puddles of waters. Carving on wet surfaces may make the board slide out from under your feet so take care in the wet just as you would with any other vehicle.
How do you make turns on Yuneec E-GO2?
Similar to snowboarding you simply lean forward on your toes or backward on your heels to turn in either direction.